Starts free, scales with your team
Four plans, priced per month on agent seats, AI responses and ticket volume. The same tiers you see inside the product.
Starts free, scales with your support team.
Four plans, priced per month on agent seats, AI responses and ticket volume. The same tiers you see in the product.
Free
Try the platform with a single seat and the core chat widget.
Included
- 1 team seat
- 100 AI responses / month
- 200 tickets / month
- Embeddable chat widget
- Knowledge base (RAG)
- Live data endpoints
- Webhooks
- Advanced analytics
- Audit logs
- Custom branding
- Priority support
- Custom SLA
Starter
For small teams that need branding and a knowledge base.
Included
- 5 team seats
- 1,000 AI responses / month
- 2,000 tickets / month
- Embeddable chat widget
- 10 documents in the knowledge base (RAG)
- 1 live data endpoint
- Custom branding
- Priority support
- Webhooks
- Advanced analytics
- Audit logs
- Custom SLA
Pro
Everything a growing support org needs, with no AI ceiling.
Included
- Unlimited team seats
- Unlimited AI responses
- Unlimited tickets
- Embeddable chat widget
- 50 documents in the knowledge base (RAG)
- 10 live data endpoints
- 20 webhooks
- Advanced analytics
- Custom branding
- Priority support
- Audit logs
- Custom SLA
Enterprise
Pro plus audit logging and a contractual SLA.
Included
- Unlimited team seats
- Unlimited AI responses
- Unlimited tickets
- Embeddable chat widget
- 100 documents in the knowledge base (RAG)
- Unlimited live data endpoints
- Unlimited webhooks
- Advanced analytics
- Audit logs
- Custom branding
- Priority support
- Custom SLA
Every Desk plan ships with the full workspace — ticketing, queues and SLA tracking, agent, supervisor and admin roles, and confidence-based escalation to a human. Paid plans unlock higher volumes, more agent seats and the full governance suite — approvals, audit log, webhooks and API keys.