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Pricing

Two modules, two price lists

Voice is priced on the call volume it handles. Desk starts free and grows with your support team. Buying both gets a combined plan — talk to us and we will size it.

Intelina Voice

Priced by monthly call volume.

Every plan includes the whole product — the tiers differ in how many calls they cover, not in which features you get.

Starter

500 calls / month

$499/mo

Growth

1,000 calls / month

$799/mo
Most chosen

Business

2,500 calls / month

$1,199/mo

Scale

5,000 calls / month

$1,999/mo

Enterprise

10,000+ calls / month

$3,499/mo

Included in every Voice plan

  • Speech-to-speech voice agent
  • Customer records and CSV import
  • Knowledge base with retrieval
  • Dashboard-defined agent tools
  • Call logs, transcripts and recordings
  • Encrypted integration secrets

Prefer to top up instead?

Credit packs work for pilots and seasonal spikes where a monthly commitment does not fit yet.

Starter100 credits$9
Growth500 credits$39
Pro1,000 credits$69
Enterprise5,000 credits$299
Intelina Desk

Starts free, scales with your support team.

Four plans, priced per month on agent seats, AI responses and ticket volume. The same tiers you see in the product.

Free

Try the platform with a single seat and the core chat widget.

$0/month

Included

  • 1 team seat
  • 100 AI responses / month
  • 200 tickets / month
  • Embeddable chat widget
  • Knowledge base (RAG)
  • Live data endpoints
  • Webhooks
  • Advanced analytics
  • Audit logs
  • Custom branding
  • Priority support
  • Custom SLA

Starter

For small teams that need branding and a knowledge base.

$59/month

Included

  • 5 team seats
  • 1,000 AI responses / month
  • 2,000 tickets / month
  • Embeddable chat widget
  • 10 documents in the knowledge base (RAG)
  • 1 live data endpoint
  • Custom branding
  • Priority support
  • Webhooks
  • Advanced analytics
  • Audit logs
  • Custom SLA
Most chosen

Pro

Everything a growing support org needs, with no AI ceiling.

$79/month

Included

  • Unlimited team seats
  • Unlimited AI responses
  • Unlimited tickets
  • Embeddable chat widget
  • 50 documents in the knowledge base (RAG)
  • 10 live data endpoints
  • 20 webhooks
  • Advanced analytics
  • Custom branding
  • Priority support
  • Audit logs
  • Custom SLA

Enterprise

Pro plus audit logging and a contractual SLA.

$199/month

Included

  • Unlimited team seats
  • Unlimited AI responses
  • Unlimited tickets
  • Embeddable chat widget
  • 100 documents in the knowledge base (RAG)
  • Unlimited live data endpoints
  • Unlimited webhooks
  • Advanced analytics
  • Audit logs
  • Custom branding
  • Priority support
  • Custom SLA

Every Desk plan ships with the full workspace — ticketing, queues and SLA tracking, agent, supervisor and admin roles, and confidence-based escalation to a human. Paid plans unlock higher volumes, more agent seats and the full governance suite — approvals, audit log, webhooks and API keys.

Running both

One platform bill, not two vendors

Teams running Voice and Desk together get a combined plan, shared knowledge indexing and a single onboarding. Tell us your call and chat volumes and we will size it in the demo.

Questions

The things people ask before the demo.

No. Voice and Desk are separate products with separate dashboards. Most teams start with whichever channel is generating the most repetitive work and add the second later. Knowledge you upload for one can be reused by the other.

Put both channels on the same brain.

Bring one line or one chat widget. We will show you the same agent answering with your real data, calling your real systems, and handing off cleanly when it should.